Services

Everything between "we should use AI" and a system your team relies on.

Four services, one standard: every engagement ends with something running: a validated roadmap, a deployed system, an automated workflow, or a team that can operate all of it without us.

SERVICE 01

AI Opportunity Audit & Roadmap

The highest-leverage two to three weeks you can spend on AI. We map your workflows, data, and systems against what current AI can reliably do, and give you a ranked, costed plan.

  • Workflow and process discovery across your teams, where the hours and errors actually are
  • Data and systems readiness review: what's usable today, what needs work first
  • Use cases ranked by ROI, feasibility, and risk, with the ones not worth building called out
  • Costed, sequenced implementation roadmap with build-vs-buy recommendations
  • Executive readout you can take to your board, and keep, whoever you build with
2–3 weeksFixed scopeDeliverable: roadmap + readout

What you walk away with

A shortlist that survives scrutiny

Typically 3–5 use cases with projected impact, effort, and payback period, not a 40-item wishlist.


Honest feasibility calls

Where your data isn't ready, where a vendor tool beats a custom build, where AI simply isn't the answer yet.


A plan with numbers on it

Sequenced phases, estimated costs, and the metric each phase is accountable for moving.

SERVICE 02

Custom AI Systems

Design, build, and deployment of AI systems around your data and your stack, engineered the way we engineer our own products: with evals, guardrails, observability, and a rollback plan.

LLM Applications & Copilots

Internal assistants and customer-facing features built on frontier models for drafting, analysis, and decision support, grounded in your data and tuned against your quality bar.

Claude / GPT / open modelsStructured outputsEvals

Retrieval Over Your Knowledge

Your documentation, contracts, tickets, and tribal knowledge made queryable, with citations, access control, and answer quality you can measure. This is the engine behind Dewstack's SmartDocs, productised for your data.

RAGCitationsAccess control

AI Agents & Multi-Step Automation

Systems that don't just answer, but do: triaging, researching, and executing across your tools, with human approval gates where the stakes require them and full audit trails everywhere.

Tool use / MCPApproval gatesAudit trails

Conversational & Voice AI

Support and service automation that resolves rather than deflects: chat and voice interfaces that know your business, escalate gracefully, and get measurably better over time.

Support automationVoice interfacesEscalation design

Typical targets

  • Document intake: invoices, contracts, forms: extracted, validated, routed
  • Support operations: triage, drafting, knowledge-base upkeep
  • Content operations: briefs to drafts to localised variants at scale
  • Reporting: data pulled, summarised, and delivered where your team works
  • Back-office glue work between systems that don't talk to each other
SERVICE 03

Workflow & Process Automation

The unglamorous work with the fastest payback. We redesign repetitive knowledge work around AI, keeping humans on judgement calls and taking them off copy-paste.

Every automation ships with monitoring, failure handling, and a clear escalation path, because an automation your team can't trust is worse than no automation at all. Where the honest answer is "a script, not a model," that's what we build.

Human-in-the-loopMonitoredMeasured in hours saved
SERVICE 04

Enablement & AI Operations

AI systems aren't fire-and-forget. Models change, costs drift, quality decays quietly. We make sure yours keeps earning its keep, with your team in control.

Team Training

Hands-on enablement for the people who'll use and maintain the systems, from prompt craft to eval-driven iteration. Built for your tools and your use cases, not generic workshops.

Governance & Policy

Usage policy, data-handling rules, model selection criteria, and review processes that let your organisation move fast on AI without gambling on it.

Managed AI Operations

Ongoing monitoring of quality, cost, and drift; model upgrades and prompt maintenance; a monthly report your leadership actually reads. Us on retainer, so your team doesn't need a new department.

Engagement Models

Scoped to the risk you're ready to take.

We price each engagement against its scope after a consultation, no surprise day rates, no open-ended retainers you didn't ask for. Most clients move through these three stages.

START

Audit Sprint

Fixed-scope, fixed-price assessment and roadmap. The lowest-risk way to find out what AI is actually worth to your business.

2–3 weeks · Fixed price

BUILD

Implementation Project

A scoped build with a defined deliverable, deployed to real users. Milestone-based pricing tied to working software, not hours logged.

4–12 weeks · Milestone-based

SCALE

Ongoing Partnership

Continuous improvement, new use cases, and managed AI operations, a senior AI team on tap without the headcount.

Monthly · Cancel anytime